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How to Shop at powerc.comWhen you first entered our website you were automatically given an empty shopping cart.You may put as many items in your cart as you like. Adding an item to your shopping cart does not commit you to purchasing. You may adjust the quantity of items in your cart and remove items from your cart at any time. To put an item into your on-line shopping cart:Click the "add to cart" button ). This will add the item and display the contents of your cart - there are options on the shopping cart page that will enable you to order more than one copy of an item, or to remove items from your cart. You may view your shopping basket at any time by clicking the VIEW BASKET link at the top right of every page.
If you do not wish to check out at this point:Use our search engine to find what else you are looking for or continue browsing or shopping by using the various links on the website.When you are ready to place your order:Return to your shopping cart page and click the Logging InYou can shop on our website without ever logging in or creating an account - we will remember your details and fill them in for you next time you order.However you may find it useful to create an account so that you can view your order history, change your account details, track your order history and generally have more control over your shopping. To create an account just click either the YOUR ACCOUNT button which can be found at the top right of every page. This will take you to a login page if you are not already logged in. Here, in the New Users, Please Register section, you should enter your name, your email address and a password of your choosing. Once you have done this an account will be created for you and you will be logged in to your account – once logged in you will be able to view your order history and perform account maintenance. Once you have created an account in the above way you will be able to login to your account on any visit by clicking the Your Account button and entering your email address and password on the login page; you only need to create an account once. Logging OutWhen you quit your browser you will be logged out of your account; you will also be logged out after a long period of inactivity. You can also logout of your account at any time by clicking the Logout link at the top of every page – please ensure you logout of your account before leaving a shared computer. Payment & CollectionOnline you can pay via all major UK credit and debit cards. Our website is secured by up-to-date SSL encryption, ensuring all your details are transmitted safely and securely to our servers.
In addition, you can order and pay online and choose to collect from our store in Bedford, UK. ShippingWe will endeavour to ship your order by your chosen shipping method within 1 working day, for goods in stock. We will notify you if we cannot ship by your chosen shipping method or if there will be a delay of any kind in despatching your goods.Within the UK we ship by First Class Post (Registered for valuable items) or by courier. Outside the UK we use Small Packet, Air Parcel, Euro48 and UPS services as appropriate and as directed by you. When your order is shipped you will be notified of the shipment details in an email from us. Normally we will not part-ship an order but may do so at our discretion. If we choose to part-ship your order, you will not incur any extra carriage costs. You are free to cancel your order at any time before it ships. You can do this by contacting us directly or by using the cancel facility in your Order History (see above for details of how to get to your Order History). Checking outWhen you have placed all the items you need in your shopping cart you can click the button or the Google™ Checkout button on the shopping cart page.
If you choose to checkout with us and have not shopped with us before you will then be asked to enter details of where you want the goods to be shipped, plus your email address and your telephone number. Once we have these details you will see a page summarising your order, with invoice/delivery addresses and a list of the items in your shopping cart. You can go back and order more items at this point or change the quantities in your basket, directly on this page. You can also choose to change your address details. In addition, you will notice a popup menu that allows you to choose a shipping method appropriate to your location. Choose whichever method suits your needs and your budget. Once you are happy with these details, click the Please review your order on this confirmation page, confirm that you agree to our general conditions of sale and click the |
     
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You can also pay by Google™ Checkout by choosing this option in the checkout process – you may want to choose this if you would like us to send your order to a different address from that to which your credit/debit card is registered. Please note that you cannot use Google™ Checkout if you have added a powerc.com money-off voucher to your basket – in this case please complete your order using our own secure checkout process.
Or you can pay using PayPal™ by choosing this in the checkout process or on the payment page. Please note that you cannot use PayPal™ if you have added a powerc.com money-off voucher to your basket – in this case please complete your order using our own secure checkout process.
button; this takes you to a page where you enter your method of payment and any Money-Off Voucher code. Remember that the order is not confirmed yet; you can change your mind, add/delete products or change the shipping method at any time. Now click the 
button on the payment page to view a final confirmation of the details of your order.
button to complete your order. A secure, pgp-encrypted, email will be sent to us for processing and you will receive a confirmation email, detailing your order.
